Assuring Safety

DWAYNE O’CONNOR






 Cell: (416) 627-0349    E-mail: 
dwayne_oconnor@hotmail.com 




 


PRIMARY HEALTHCARE ~ COMMUNITY
HEALTH


 


PROFILE


Healthcare professional, over
10 years of leadership experience in primary care, community health and
hospitals.  Performance driven and
notable experience in shaping strategic vision, sustained profitability and
  growth.  Expertise in managing
budget requirements and up to 175 direct
reports.


 


 


EDUCATION



Public Health and Emergency Management                                                    
2011


HR Management Diploma, Park University                            
           
           
2003


Registered Nurse, Department of the Navy                             
           
           
1988-1992



PROFESSIONAL DEVELOPMENT


Red Cross Advanced CPR and First Aid
Instructor


Fully versed and committed to Anti-Racism and
Anti-Oppression Principles


 Member of Emergency Management Ontario


Member of Federal Infrastructure, Public Health
Safety and Security Force


Volunteer in Ontario Corrections
Institute


Volunteer in Red Cross Disaster Management as
Education Specialist



MEMBERSHIPS



Member of the Health Equity Council (Health
Equity Tribunal)


Management Chair of the Occupational Health and
Safety Committee


Chair of Diversity Council for Toronto General Hospital



TECHNICAL
SKILLS

• IT     Security Trained with
  Building and Entryway Security Enforcement in     healthcare
  facilities


• Efficient     in Microsoft
  Office and Healthcare related software for Clinics, Long-Term     Care and
  Emergency Departments

 


CAREER
HISTORY


Hamilton Urban Core Community Health Centre               
                       
           
2011 – present


 Primary Health Care  Manager

• Managing     the Primary
  Health Care Team to identify needs, priorities and strategies     in order to
  plan, implement and evaluate effective primary health care     delivery and
  Community Health programs


• Ensured     that primary
  health care services are      in
  compliance with the standards and guidelines of The College of     Nursing of
  Ontario,    
  The College of Physicians and Surgeons of Ontario, The Terms of Funding     and
  Occupational Health and Safety
  Standards


• Managing     the human
  resources within my portfolio which includes recruiting, hiring,     evaluating,
  and disciplining contracted service
  representatives


• Evaluating     performance
  through audit and quality assurance initiatives to ensure     achievement of key
  performance indicators


• Employee     Manager of 7
  direct reports


• When     requested, serving as
  acting Executive Director in the Executive     Director's
  absence.


• Work     with the team to
  develop and implement new projects in health promotion     and
  strategy


• Responsible     for providing
  leadership, coaching and guidance to assist the staff in the     performance of
  their duties


• Contributed     to the
  development and revision of policies and procedures related to    
  administrative support areas


• Liaison     with Public Law
  Enforcement and Emergency Services
  Agencies


• Maintaining     incident
  reports for all fire alarms and codes and other reportable    
  incidents


• Provided     engaging,
  energetic and effective ongoing guidance to care to address the     needs of
  clients.


• Currently     developing and
  enforcing the strategic plan/policies for fire     prevention/safety, security
  and parking operations


• Providing     input and
  expertise in training and procedures for emergency codes, building     codes and
  fire regulations

Assuring Safety                                                                                 
           
Sept 2009 - 2011        



Owner/Manager

• Budgetary     management and
  Project Manager


• Program     Planning
  Coordinator for all new
  business


• Sales     coordination and
  marketing Leader


• Teaching     Classes on
  Emergency Management, Disaster Management and Fire
  Safety


• CPR     and First Aid
  Instructor


• Employee     Manager for 5
  full time employees and 2 part
  time

University Health Network, Toronto, ON                                       
           
May 2007 - Sept 2009           



Project
Manager 

• Led     the collaborative
  initiative for POCU and PACU at Toronto General as the     Project
  Manager


• Managed     the Primary
  Healthcare Team consisting of 22 direct
  reports


• Program     Leader for the
  Learning Management team which involved organizing,     collaboration on the
  Communications and Education Initiatives and Meeting    
  Facilitation.


• Managed     the Talent
  Management Team charged with Creation of Classes and     Organization,
  consisting of 8 direct reports


• Managed     the Medication
  Order Entry System project and successfully obtained     agreement in the
  community based programs.


• Maintained     a Project
  Management Scope within a department set up as
  Operations.


• Presented     design and
  functionality of the (Electronic Patient Record) to clinicians     and other
  Project Managers.


• Prepared     and delivered
  professional presentations based on Project Management     requests and
  Technical functionality. (Engineering database capability to     match the needs
  of clinicians in Patient Care).

                                                                                                                            



St. Elizabeth Health Care, Markham, ON                                                   
           
2006 – May 2007


Recovery /
IT 

• Application     management and
  support of health Care
  professionals.


• Exchange     server, Novell
  support and management.


• Team     Lead and management
  of IT Team.

  Allied Research International, Mississauga, ON                                          
           
2005 – 2006   



Clinical Research Coordinator /
  IT

• Increased     accuracy of data
  by utilizing QA methodologies within creation of Crystal     Reports and
  expertise with MS Access and
  Excel.


• Formatted     auto corrections
  and specified cells for data to populate instead of     having constant errors
  generated in the old system.


• Patient     Care within
  Clinical Research Studies.

First Step Homes, Toronto, ON                                                        
           
2004 – 2005   



Counsellor for Drug and Alcohol
  addicts 

• Support     provided for
  Mental Health workers and Therapists in every level of     functionality
  including Alcoholics Anonymous, Narcotics Anonymous and    
  ALATEEN.

US Department of Defence, Millington, TN                                                  
           
2002 – 2004   



Computer Specialist (Rating
GS11)

• Received     Star Service
  Award for Excellence and Award for assisting US DOD in saving    
  $2.7M.


• Navy     Fit Factor Management
  for all Active Duty Sailors.


• Division     of Morale,
  Welfare and Recreation support to Veterans and Active duty     members injured,
  disabled or in need of financial
  assistance.


• Provided     $5 million in
  laptops for troops heading to Iraq at the
  time.


• Trained     in-house users on
  networks and new systems including authorizing     permissions and resetting or
  creating passwords.

Shelby County Sheriff’s Department, Memphis,
TN                        
           
1994 – 2002   



Physician Assistant/Emergency Medical
Specialist 

• Physician     Assistant for
  the Jail Psychiatric Counsellor reporting only to the     facility psychiatrist
  and physician.


• Psychiatric     Care provided
  for inmates within single and group
  therapy


• Designed     case management
  and therapies for
  rehabilitation.

                                                                                                                            



US Navy                                                                                             
           
1986 – 1994


Active Duty/
Practitioner 

• Worked     as a Medical
  Practitioner under the supervision of the Resident
  Physician.


• Emergency     Medicine and
  Psychiatric Examiner for Soldiers and Sailors during wartime     and Peacetime
  situations


• Served     in Desert Shield
  and Desert Storm as front line Emergency Response for    
  PTSD


• Performed     Pre-Anaesthetic
  and Post-Anaesthetic Care for patients in the general     surgery unit
  (OR)


• Promoted     to Lead of the
  General Surgery Unit once Primary Physician
  departed

REFERENCES& ADDITIONAL
INFORMATION PROVIDED UPON
REQUEST